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FAQ for iOS

Frequently Asked Questions of Hackshield

How to install and activate Hackshield app?

To download and install Hackshield, follow these steps:

  • Go to App store.
  • Search for Hackshield
  • Download and install the app.

The Hackshield app is added to the Apps list on your device.

Where can I find my license details?

You can find the license details in the Settings section of Hackshield app. To get the license details, follow these steps:

  • Open Hackshield app
  • Tap on Settings and then tap License Info.

When should I renew my license key?

Your license key will be valid for 1 year even if your app is uninstalled.

What does the shield icon with a red cross mean?

The shield with a red cross is an indication that your mobile is not secure and might be in danger. If your mobile is secure, the shield automatically appears with a green cross.

What does the hidden access feature mean?

The hidden access feature blocks internet access of all hidden apps or spy apps on your phone so that nothing can be recorded or shared without your permission.

What is the meaning of security vulnerability?

A security vulnerability is basically a security flaw detected in your phone that can leave it open to attacks by malware and hackers.

Is it possible to control the permissions available to the apps on my phone?

The Unveil feature lets you control the permissions available to various apps on your phone, to prevent the permissions from getting abused.

How can I distinguish between system apps and hidden apps?

The Sherlock feature of app shows you a distinguished list of hidden apps, installed apps and system apps.

Is there a way to find out if someone is trying to access my account without permission?

The Etracker feature shows a list of all your social accounts, which further open up to a list of third party apps that have access to your account. You can remove the access rights to unwanted apps from here.

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